Last Updated: August 19, 2026

This Privacy Policy governs the manner in which Bounce with Phil collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.bouncewithphil.ca website ("Site"). This Privacy Policy applies to the Site and all products and services offered by Bounce with Phil.

 

Personal Identification Information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, fill out a form, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate, your name, email address, mailing address, phone number, and credit card information.

You may, however, visit our Site anonymously.

We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site-related activities or completing orders.

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, phone number, and email address. Your personal information will be used for the specific reasons stated below only.

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Non-Personal Identification Information

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include your browser name, the type of computer or device, and technical information about your means of connection to our Site—such as your operating system, Internet service provider, and other similar information.

 

Web Browser Cookies

Our Site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your interactions. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may not function properly.

 

How We Use Collected Information

Bounce with Phil collects and uses your personal information for the following purposes:

• To improve customer service: Your information helps us respond more effectively to your customer service requests, booking inquiries, and support needs.

• To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To process transactions: We use the information you provide when placing an order only to service that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To administer content, promotions, surveys, or other Site features: To send you information you agreed to receive about topics we think will be of interest to you.

• To send periodic emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your booking or inquiry. It may also be used to respond to your inquiries, questions, or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or you may contact us directly via our Site.

• To contact you regarding your account or bookings: We may contact you to notify you regarding your account or rental booking, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text message, or postal mail.

 

How We Store and Protect Your Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present and sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

 

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

 

Your Rights Under Canadian Law (PIPEDA)

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the withdrawal of your consent and deletion of your personal data. If you wish to exercise any of these rights, please contact us using the information provided below.

 

Changes to This Privacy Policy

Bounce with Phil has the discretion to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

 

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, your dealings with this Site, or to request access to your personal data, please contact us at:

 

Bounce with Phil

Website: www.bouncewithphil.ca

Email: phil@bouncewithphil.ca

Phone: 613 539 8612

Mailing Address: 4356 Davidson Side Rd, Inverary, Ontario, K0H 1X0